Frequently Asked Questions

1. How long do normal orders take to arrive?

Orders will be shipped every Wednesday. However, after they are shipped, it takes 2-7 days to arrive.
Customized ordered will take an additional 1-2 weeks to be prepared before shipping.

2. Can they get wet?

No, getting them wet may lead them to lose their rigidity and form. If they happen to get wet, let them dry under direct sunlight.

3. Are the earrings heavy?

4. How can I clean them?

If the earrings are stained with makeup or sweat, a toothbrush with water and a little soap can be used. Gently brush the affected area, place it under direct sunlight, and put something heavy on top of it for the rigidity and form to return.

5. Does Believe & Crochet make any design I send?

No, Believe & Crochet only works with the designs displayed in the web page and Instagram.

6. Can I order my preferred style with my favorite colors?

Yes, you can customize most earrings by selecting the "Click me to customize" option.

7. How can I know when my order has arrived?

Refer to the tracking number sent to the email address that was used to make the order.

8. Is plastic used for packaging?

9. How can I obtain free shipping?

Orders totalling $60.00 or more will automatically qualify for free shipping.

10. How can I contact Believe & Crochet for questions or doubts?